Returns/Exchanges

Returns/Refunds

SeaFlower Co doesn't carry an inventory. All products are custom made to order - one item at a time - after an order is placed. Not having to maintain an inventory is the only way my small business is able to be sustainable. For this reason, all sales are final and no returns or exchanges will be accepted, but please reach out to me if there is an issue with your order. Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund. Customer is responsible for all shipping charges to and from its destination.

Exchanges  

In the event that you need to exchange for a different size, there will be a 30% restocking fee for the cost of the products purchased. Items must be unused and in the same condition that you received them to be eligible for an exchange. Customer will be responsible for all shipping charges to and from its destination. If you have any question/concerns about sizing, please reach out to me at info@seaflowercompany.com

Cancellations 

All cancellations or modifications to your order must be made within 12 hours of purchase. After that timeframe, we're no longer able to cancel or change your order. This is because work begins quickly to get your order into production. Every order is hand cut, sewn and made just for you. SeaFlower Co doesn't stock product like big box stores do.  

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